Terms & Conditions
Terms & Conditions – LCT Universal Executive Transports
Last Updated: April 28, 2025.
Welcome to LCT Universal Executive Transports. By using our services or website, you agree to the following terms and conditions. Please read them carefully.
Terms & Conditions
1. Acceptance of Terms
By accessing or using our services, you confirm that you are at least 18 years old and agree to comply with these terms.
2. Service Eligibility
LCT Universal Executive Transports provides private transportation services to customers in accordance with city and state regulations. We reserve the right to refuse service to anyone who violates our terms.
3. User Responsibilities
You agree to provide accurate information when booking and to behave respectfully toward drivers and other passengers.
4. Cancellations & Refunds
Cancellations must be made within the timeframe outlined at booking. No-shows or late cancellations may be subject to a fee.
5. Liability
LCT Universal Executive Transports is not responsible for delays due to traffic, weather, or unforeseen events. We are not liable for lost or damaged personal items.
6. Modifications
We reserve the right to change these terms at any time. Updated terms will be posted on this page with a new effective date.
Additional Services:
Wheelchair Accessibility
Wheelchair accessibility is available in all our vehicles upon request. LCT Universal Executive Transports is committed to serving all customers.
Regulatory Compliance Notice
LCT Universal Executive Transports operates in accordance with the City of Dallas Transportation-for-Hire regulations.
How to File a Complaint
If you would like to file a complaint regarding our service, you may contact the City of Dallas in any of the following ways:
Call 3-1-1 (if you are inside the City of Dallas)
Call (214) 670-3111 (if you are outside the City of Dallas)
Email: [email protected]
Your feedback helps us improve and stay compliant with City of Dallas Transportation-for-Hire regulations.
Drug-Free Workplace Policy
LCT Universal Executive Transports maintains a strict drug-free workplace. The use, possession, or impairment from drugs or alcohol while working or representing the company is strictly prohibited and may result in immediate disciplinary action, up to and including termination.
