At LCT Universal Executive Transports, we understand that plans can change. To provide the highest level of service to all our clients, we have established the following cancellation policy:
Sedans & SUVs:
Cancellations made more than 12 hours before the scheduled pickup time will receive a full refund.
Cancellations made within 12 hours of the scheduled pickup time will be charged 50% of the fare.
No-shows or cancellations made within 2 hours of the scheduled pickup time will be charged in full.
Airport Transfers:
For airport pickups, please notify us of any cancellations at least 6 hours prior to the scheduled pickup time to avoid charges.
Cancellations made less than 6 hours in advance will be charged 50%.
No-shows at the airport without prior notice will be charged 100% of the fare.
Hourly & Special Event Services:
Cancellations for hourly charters, weddings, proms, or other special events must be made at least 48 hours in advance for a full refund.
Cancellations made within 48 hours will be charged 50%.
Same-day cancellations or no-shows will incur the full charge.
Modifications:
We will do our best to accommodate changes to your reservation. However, modifications made less than 6 hours before the scheduled pickup time may be subject to availability and additional fees.
Weather & Emergency Exceptions:
In cases of severe weather or verified emergencies, LCT Universal Executive Transports reserves the right to waive cancellation fees at its discretion.
Contact Information for Cancellations:
To cancel or modify your reservation, please contact us directly at:
