Privacy Policy – LCT Universal
Effective Date: 06/01/2025
LCT Universal we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Billing and payment information
Account login details
b. Booking Information
Pickup and drop-off locations
Trip details and preferences
Ride history
c. Location Data
Real-time location (for driver tracking and trip coordination)
Device location when using the app
d. Device & Usage Information
IP address
Device type and operating system
App usage data
Browser type
2. How We Use Your Information
We use your information to:
Provide and manage transportation services
Process bookings and payments
Track drivers and coordinate trips
Improve our app and website performance
Communicate with you (confirmations, updates, support)
Maintain safety and security
Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
Drivers and service providers (to complete your trip)
Payment processors (to process transactions securely)
Technology providers (hosting, analytics, app functionality)
Legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption and secure servers.
However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Opt out of marketing communications
Request data portability
To exercise your rights, contact us at:
📧 [email protected]
7. Cookies and Tracking Technologies
Our website may use cookies to:
Improve user experience
Analyze traffic
Remember user preferences
You can control cookies through your browser settings.
8. Third-Party Services
Our Services may include links or integrations with third-party platforms. We are not responsible for their privacy practices.
9. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
LCT Universal
📧 Email: [email protected]
📞 Phone: (682) 344-1891
🌐 Website: www.lctuniversal.com
